Lost all my listings on Kopa!
I cannot open my listing, I cannot view any listings previously listed under Kopa, I cannot import from my Airbnb listing as well after multiple tries, and I cannot get any support help from Kopa after numerous requests sent in the last few days. Please respond.
When using airbnb, I accepted a guest who was verified as a host but it turned out that he was only a renter and did not own property. He was actually a bit of a nut. As a host, I would not mind if your verification included my affiliation with the property such as owner, renter, or manager. If a property manager, verify if just a friend/tenant helping out or if the person is a business.
Poor customer Kopa Customer Service
No response when I contact Kopa via the website. they delete my house for rent listing on a FB group they manage but don't delete another listing of mine in the same FB group. They don't respond to my inquiries - horrible
Add "studio" rental size
Hosts can specify that their space is a studio, and renters can search by studio apartments.
Answer my repeated request for help on cancellation data, correct way to detail number of bedrooms. best way to include the cleaning fee; which needs to expressed diferently than currently done.
Narri 410-952-9042 I'm beginning to think that noone is there online to help with questions. Are my listings even "live" ? They state they are "under review". If so, can someone knowledgeable of your site and system contact me or give a phone number to contact customer service. email@example.com
PMS - OwnerRez
I am currently using OwnerRez to manage my property in different booking platforms for Short Term Rental, and I couldn't connect it to this app. I was able to connect the calendar from theirs to Kopa, but it didn't accept the calendar id from Kopa to their website. I will talk to them as well about this, since I could use a hybrid model of the two rental systems. Thanks, Patricia Barsallo
We shouldn't have to send multiple emails to cancel a stay. I'll be contacting the BBB since its impossible for you guys to respond to emails.